Tips, tricks, announcements and anything that has to do with GOautodial open source call center suite (formerly VicidialNOW).
Wow Demian. You totally rock. Thanks for your commitment to making everyone's lives better through terrific software.
Excellent work... Thanks....
hi demian i told you migh you are a genius. Be my guru Please.Cheers 1.3 shimonHMC Dhaka Bangladesh
Aw shucks.. thanks guys! Just doing my part in the open source community.
Hi Demian,I downloaded and installed your new version 1.3 about an hour after you posted it. You can see my comment "You totally rock" comment above at November 21, 2009 4:51 PM. Everything is fine however it has the old Vicidial agent interface not the new one. Any suggestions on what might have happened? I hate to reinstall it all over again since I had help to install it. Is there something I must to do activate the new agent interface?The bottom of the interface has the following: VICIDIAL web-client version: 2.0.5-206 BUILD: 90525-1014 Server: 192.168.15.2Thanks for your help!Steven
Did you use an external optical drive for the installation process?
Yes I did Demian.
Try using an internal SATA or IDE optical drive. This should solve the issue.
I apologize Demian. I didn't read your question carefully. I booted the installation using an internal CD-RW drive that came with my 1.7 GHz* Intel® Pentium® 4.
This is what you can do. Check the md5sum of the ISO you downloaded and compare it the md5sum here: http://www.vicidialnow.nl/ftp/VicidialNOW/ISO/1.3/vicidialnow-ce-1.3.iso.md5sum . If it's different then that means the downloaded ISO is corrupted.The new agent interface is located in "/var/www/html/agc2" while the original interface is in "/var/www/html/agc".If you're still encountering issues, the forum is the best place to post them and get answers.
Thanks for the heads up. I will head to the forum to ask my final two questions now.
Sorry Demian. I figured it out with your last comment. If it helps anyone reading this, you simple navigate to ../agc2/vicidial.php and login to get to the new Agent interface. Newbie here. ;)
where can i download this software pls reply immediately am waiting
hello sir can i use this dialer for 300seats using sip protocol?
Hi Demian !!Could you please tell me if you kept the languagesfiles in Vicidialnow ; if yes would you please give me the procedureto change the language in the agent and admin interfacethanks for your help !!
@Sinchan: Yes it can.@Bostangi: The language files are located in "/usr/src/astguiclient/LANG_www/". Just copy the directory that corresponds to the language you want to "/var/www/html/".
Hey Demian, new upate on vicidial, wow thats great....Bien
Hi Demian !Great job, thanx.But after configuring vicidialnow via web interface .conf files didn't updated :(Whats wrong?
i got a problem with recorings please help me how can i get the recorings from vicidial
in vicidialnow its not working i think because when i typr http://my ip/recording it shows nothing plese help me how can i configar recordings please e mail any one to my email id firstname.lastname@example.org
The recordings if enabled are located in the "User Stats" link on the "Admin" page. Admin -> User -> Stats.
how install AMD in my VICIDIAL plz help me Step by Step
igot sucsess yar no problrm and can u improve recording search and day by day and user vice recordings
hi Demian;I got a problem while installing vicidial now 1.3.When i finished installing it, on the sreen appeared log in and password.but i don't know what's the info to input because i did'nt set anything yet.I'm just wondering if there's any set values on that fields.Or do i need to do something to change the log in and password.Hope u can help me thanks.
Hi Elizabeth,Have you read the VicidialNOW Getting Started Guide? This will help jumpstart your VicidialNOW experience and guide you on how to use the system.
HI Demian:Thanks i got the info.But already finished up to page 8 of the guide. when i ping www.google.com. The message was host is unreachable. I used all the info in the guide and my pc is connected to the internet. How can i go to windows and try to browse the url?do i need another pc or used the same pc where i installed the vicidialnow?Its my first time to used it so i really need your help dem..Sorry..hope you can help me.thanks
The Vicidial forum is the best place to get free support. The problem you encountered might already have been discussed there before.
Hi, I'm installing vicidialnow on a server with s500psl board in it. when I try to boot up and install it. I can't get it to go past 18 percent when it's booting up, and the hard drive worked before with a opensuse install. Does anyone have any guidance on what I can do to attempt to solve, or get past this problem?
Have you tried switching or replacing your harddrives?
Hi demian,After i installed the VICIdialnow and when i type in the login id and password am not able to see the default ip address of the serverit says just http:// and ther is no ip address. Can you pls help me out in this???
Hi Demian,i have installed 1.3 version & when i am trying to agent my login, the welcome ring comes but there is no voice in headphone & later on also get an error. Noone is in your session: 8600051please help me out in this..
how to make a boot cd please help goautodial-ce-2.0-final
goautodial 2.0 is very good & have many good function on admin page I have successfully configure it in my 2 server for 70 seats.
any one have problem with that contact me on my mail email@example.com
Please help me...I have downloaded VicidialNow. I installed it on my system...but I am not aware of linux. can anyone tel me the step by step process....Please
my mail ID is firstname.lastname@example.org
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hey ,CAn any one help me out.i have Ringing/bell issue about goautodial .when i dial In PD or manual in Australia after some calls ringing bells issue come ..please help me out you all are the Experts .My Email ID is email@example.com Answer My question ..God help U.
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PLEASE HELP ME???where i can download the memory card recovery software????